Return & Store Policy .

Return Policy

1. Returns

All sales are final. We do not accept returns or exchanges unless the item you purchased is defective or damaged. If you receive a defective or damaged item, please contact us immediately with proof of fault by the carrier, such as photographs of the leaking or broken package.

2. Replacement of Leaking or Broken Packages

Leaking or broken packages will be replaced within reason with proof of fault by the carrier. Please contact our customer service team at info@TheSneaekerCleaners.Com with photographs of the damaged package within 7 days of delivery to arrange for a replacement.

3. Product Intended Use

Our products are designed and intended to be used by professionals and DIYers alike. We recommend that you carefully read and follow all instructions and guidelines provided with the product. We are not liable for any misuse or improper handling of our products.

Store Policy

1. Product Availability

While we strive to keep all products on our website in stock, occasionally items may be out of stock or discontinued. If this occurs after you have placed an order, we will notify you promptly and offer a suitable alternative or a refund.

2. Pricing

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any product without prior notice. In the event that a product is listed at an incorrect price, we reserve the right to refuse or cancel any orders placed for that product.

3. Product Descriptions

We make every effort to ensure that product descriptions and images are accurate and up-to-date. However, we do not warrant that product descriptions or other content on our website are accurate, complete, reliable, current, or error-free. If you receive a product that does not match the description provided on our website, please contact us immediately for assistance.

4. Customer Service

At SneakerCleaningSupply.com, we are committed to providing excellent customer service. If you have any questions, concerns, or feedback, please don't hesitate to contact us at info@TheSneakerCleaners.com or [201-654-5370].